FAQS


What is the Low-Income Housing Tax Credit Program?
Union at the Loop is operated under the Low Income Housing Tax Credit Program (LIHTC) which is an affordable housing program for households with lower incomes. The program was created by Congress in 1986 as part of the Tax Reform Act and is administered by the Internal Revenue Service. This program is not a subsidized housing program.

How is rent determined?
The rental rate is based on pre-set income limits for the property and not based on individual household income.

When do I need to report an income change?
Since we are not a subsidized housing program, income changes do not need to be reported.

Are utilities included in the lease?
Some utilities are included in the lease agreement. Owner pays water, sewer, and trash removal. Resident is responsible for electric, telephone, cable, and internet.

Are pets allowed?
Certain pets are permitted with a signed pet addendum and there is a monthly pet fee. Please contact us for more information.

Is parking available?
Parking is available.

When are my monthly rent payments due?
Rent is due on the first of each month.

How do I make my monthly rent payments?
Residents can make payments in the office or online through our resident portal.

Does the property have onsite-management?
Yes! When construction is complete and our clubhouse opens, our team will be available during office hours.

What is an annual recertification?
Annually, residents at Union at the Loop are required to recertify their eligibility for the LIHTC program. This typically occurs during the lease renewal process. We will notify you 120 days before the lease expires to begin the recertification process.

How are maintenance concerns addressed?
Maintenance concerns may be reported through the resident portal, by email, phone, or in writing to the rental office. Residents will be provided an emergency contact number in case of emergency maintenance situations.

If I am a student, do I qualify under the LIHTC program?
Units comprised of full-time students do not qualify as a LIHTC unit unless one of the following exceptions apply continually for the period of time that everyone is a full-time student:

- All adults are married and entitled to file a joint tax return.
- An adult member is a single parent with a minor child in the unit, the adult is not a tax dependent of any third party, and the children are not claimed as a tax dependent by anyone other than one of their parents (even if the other parent is not in the unit)
- The household includes a member who receives welfare assistance in the form of Temporary Assistance to Needy Families (TANF).
- The household includes a member who formerly received foster care assistance (that means they were a foster child or adult)
- The household contains a member who gets assistance from the Job Training Partnership Act (JTPA) or similar programs (NOTE: The “Workforce Investment Act” has replaced JTPA)